Charles River Movers

Very skillful staff. I had to find a place for storage my items for about 8 months while I was out of country due to I studied abroad. All of my stuff were kept securely and in good conditions. The price they charged me was not expensive at all compared to other public storage companies (I went to see many places before I decided which one I liked the most).

When I returned back, they delivered everything in a few days after I moved to a new apartment. I gave them a short notice and they responded promptly to my request. Two men who came to move in my stuff were very skillful. They knew what they did.

I also recommended Charles River Movers to my college friends and they decided to use its services.

Service cost: $500

Don't go with these guys if you value your furniture! Don't take a chance on damage to your precious works of art!
They damaged my hutch cabinet by taping the blankets to the wood veneer. In transit, the tape came off, pulling the wood veneer off with it. This ruined the appearance of my hutch, my favorite piece of furniture. When I reported this to the boss, Joe, he told me "That's Tough, Bill, but you can't prove it."!  And he laughed. I was flabbergasted!  Charles River Movers are supposed to be a professional mover.  They are not.  They charged me $175 an hour for loading my rental truck.  When the truck became overloaded on weight, they didn't say a thing - just kept loading. I told this to Joe, and he said I didn't have any recourse because I didn't use their truck. He refused to give me the name of their insurance company, and told me, laughingly, that I couldn't make a claim. He was so rude!

Then they charged me another $3500 to ship my few belongings that they still had in storage. The reason it was so expensive, they told me was that they would load the stuff onto their truck, then drive it across their lot, unload it, then Atlas Van people would load it onto their truck and deliver it to me in Arizona.  Thus, once again, providing them with deniability on any damage, and at the same time, jacking up the price. I shudder to think of the unrecoverable damage to my artworks when the shipment arrives here in Arizona!
When I persisted, on the phone with Joe, for the name of their insurance company to file my claim, he told me he was going to hang up on me, and that ended the conversation. I have the testimony of the people who unloaded the furniture that the blankets had come undone and pointed out where the tape had pulled off the veneer.  The remaining blankets were still attached to the furniture, and I took several photo's showing the damage and the original blankets.  
The proof is undeniable.  The totally cavalier attitude of Charles River Movers leads me to believe that they have done this many times to many of their former customers.

Service cost: $4600

This is the second time I have used CRM to help me move my son. Any time I have called, I've reached an actual person, not a recording. Anyone that I have spoken to has been very personable and helpful. Scheduling the moves was quick and easy. On the appointed days, the men showed up on time and went to work quickly and efficiently. The first move was from a fourth floor walk up on a hot day. The guys did it all without complaint.(I complained and whined a lot, I was hot and miserable). The move went smoothly. The second move had a couple of stops, pick-ups and drop-offs. Again, all done seamlessly, by awesome guys. Everything arrived in the same condition that it was picked up in. On the second move, some things went to a storage unit. The guys took the time to pack the space so efficiently for us that we actually had some extra room. Very impressive. Great guys, awesome service and a good price. I absolutely recommend Charles River Movers and will definitely call them any time I need a mover.

Move size: 2 Bedroom Home Service cost: $800